Accessibility Statement

My Thatch Roof® — www.MyThatchRoof.com Last updated: August 20, 2026

Our commitment

My Thatch Roof is committed to making our website usable by everyone, including people with disabilities. We believe every customer deserves equal access to information about our synthetic thatch cabanas, palapas, and roofing products, and we work continuously to improve the accessibility and usability of our site for all visitors.

Conformance status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

This website is partially conformant with WCAG 2.1 Level AA, meaning that most content conforms to the standard, with the limitations noted below.

Measures we take

To support accessibility on MyThatchRoof.com, we:

• Provide descriptive alternative text for meaningful images of our products and projects

• Use a logical heading structure so pages can be navigated with assistive technology

• Maintain sufficient color contrast between text and backgrounds

• Support keyboard navigation for menus, links, and forms

• Label form fields on our contact and quote-request forms

• Write link text that describes its destination

• Design pages to remain readable and functional when zoomed up to 200%

• Review new content and features for accessibility as part of our website updates

Known limitations

Despite our efforts, some portions of the site may not yet be fully accessible:

• 3D Cabana Studio. Our interactive 3D cabana design tool relies on visual, mouse- or touch-based 3D graphics and is not fully compatible with screen readers or keyboard-only navigation. If you are unable to use the design tool, please call us at (972) 432-7011 and our team will walk through cabana styles, dimensions, materials, and pricing with you directly and prepare a design on your behalf at no charge.

• Photo and video galleries. Some older project photos may have incomplete alternative text. We are reviewing and updating these descriptions on an ongoing basis.

• Third-party content. Portions of this site rely on third-party platforms and embedded content (such as our website hosting platform, embedded maps, videos, and social media feeds) whose accessibility we do not fully control. We encourage those providers to supply accessible content and will assist any visitor who has difficulty with these features.

Compatibility

MyThatchRoof.com is designed to be compatible with recent versions of major browsers (Chrome, Safari, Edge, and Firefox) on desktop and mobile devices, and with common assistive technologies, including screen readers, screen magnification software, and speech recognition software.

Feedback and assistance

We welcome your feedback on the accessibility of MyThatchRoof.com. If you encounter an accessibility barrier, have difficulty accessing any part of this website, or need information from this site in an alternative format, please contact us:

• Phone: (972) 432-7011

• Contact form: available on the Contact page of this website

• Mail / Showroom: My Thatch Roof, 1647 Witt Rd. Ste 101, Frisco, TX 75036

Please include the web address (URL) of the page and a description of the issue. We aim to respond to accessibility feedback within 5 business days, and we will make reasonable efforts to provide the information or service you need through an alternative method while the issue is addressed.

Ongoing effort

Accessibility is an ongoing effort, not a one-time fix. We periodically review our website against WCAG 2.1 AA, address issues as they are identified, and consider accessibility when adding new pages, tools, and content. This statement will be updated as our website evolves.